Apart from set up and maintenance of programs and elements, a desktop pc assistance specialist has to evaluate whether techniques, program and gadgets will work as per the prescribed specifications and specifications. The significant responsibility of the specialist is to offer necessary advice to the control on obtaining and improving the techniques.
A desktop pc assistance specialist has to offer assistance to the manager and the user control and get their sychronisation in desktop pc assistance actions. The customers may call and explain issues in their techniques, regarding application and elements, and the desktop pc assistance specialist should resolve their issues. He or she has to develop and execute test program modifications and upgrades in activities.
A desktop pc assistance specialist has to offer first line connectivity and conventional applications such as MS office. The customers will ask for for supports through telephone and e-mail and the specialist has to attend to their demands. It is the responsibility of the desktop pc assistance specialist to take preventive methods to avoid issues that may come across in pc peripheral devices, photo printers, personal computers and laptops.
He or she is accountable to maintain stock of application and elements through conventional asset control program and techniques. He/she has to install and assistance the personal pcs of all workers of the organization.
Catalina M
792, Hinkle Deegan Lake Road
Binghamton
NY-13901
USA
Phone: 607-293-8854
E-mail: CatalinaMRasmussen@trashymail.com
Job Objective:
I am a very qualified desktop pc assistance specialist and seeking the same place in a renowned organization to ensure sleek performing of application and elements elements of the techniques.
Highlights of Qualifications:
Possess excellent encounter in managing all kinds of desktop pc actions including set up, improving and fixing the issues as well as program administration
Have fantastic knowledge of programs and elements components
Have got excellent systematic abilities and can easily identify the errors and offer appropriate solutions
Highly competent in managing with all the workers and can effectively communicate with them
Have the ability to perform individually and at the same can produce fantastic team work
Have the potential in settings of methods such as TCP/IP/SPX/DLC
Possess exceptional features in fixing all kinds of issues and satisfactory customer services
Professional Experience:
At present, I am operating as a desktop pc assistance specialist in XYZ Software Alternatives, Evans City, PA from Jan, 2005 to till date and have the following obligations.
Provided necessary and efficient assistance to on site plant personnel in setting up, settings, problem fixing, examining and repairs of all pcs.
Responsible for maintaining stock of application and elements components and for ordering new supplies, as and when found necessary
In charge of determining problems and fixing them in respect to Microsoft windows 2000 and Microsoft windows XP desktops
By using the track program, joined the calls
Efficiently managing and monitoring remote sites by using Cisco-VPN clients and Microsoft desktop
Developed and implemented the techniques in order to recover the lost data that occurred due to disk drive failures
Utilised the organization resources and available finances to its maximum potential and completed the set up and settings actions ahead of the schedule, which gained the company
Professional Experience:
Position: Desktop Support Analyst
Company: Partnership Technology and Alternatives, Durham, NC
Period: June, 2001 to Dec, 2004
Responsibilities Held:
Identified the issues in the techniques and settled many of them and submitted some of them to concerned departments for providing solutions.
Organised classes for the benefit of customers in managing and operating the techniques and program technologies.
Periodically checked all the pcs, photo printers, communication gadgets and other equipment installed in the organization and settled the issues instantly and assured sleek performing.
As per the demands of the customers, had helped them in either installing new techniques or enhancing the capabilities of the existing techniques.
Never affected on the features and specifications of the desktop pc assistance elements and assured that top quality elements are used in the organization.
Educational Qualifications:
I have a 4-year college degree in Information Technology form a University in Boston.
I also use a certificate in Desktop Application Exercising.
References:
Available upon request
When you are creating a desktop pc assistance specialist continue, to be hired in that place, keep it in mind the interests of the company. Unlike one or two decades before, nowadays, the jobs have become more accountable and demand inherited specialized abilities. Even an experienced applicant cannot cope up with the latest upgrades in pc technologies and it is necessary for the applicant to enhance his/her credentials and abilities to suit the current trend.
The importance of desktop pc assistance specialist continue is that you have to update your continue with your newly acquired abilities and send it to the company. Further, the details of desktop pc assistance specialist continue should contain your achievements, abilities and experiences that have direct connection with the job specifications, you are looking for.