A financial institution
customer support professional works for financial institutions, and helps the
clients of the financial institutions. He/she is accountable for helping the
clients and fixing their issues. The example financial customer support
continue given below will help you comprehend how to create an effective
customer support professional continue.
Banking Customer
Support Resume Sample
Maria Mighty
Christ Nation
Blvd,
Berks Road, New
You are able to - 1010110
Contact No -
021-333 3333
Email Id - nancy.mighty@jingo.com
Career Objective:
I would like to
perform with a company where customer support is not just another action, but a
primary part of its marketing. I wish to use my interaction and troubleshooting
abilities to help the clients and lead to highest customer care for the
company.
Career Summary:
Working as a
customer support professional with Forex Bank. Efficiently managed customer
issues individually and a reputation for fixing all customer issues or issues
attaining me.
Educational
Qualifications:
Certified Course
in Customer Support Management
Bachelors Degree
in Finance
University of NY
Grade - A
Year of Moving -
2009
Diploma course in
financial services
Banker's Academy
Grade - B
Year of Moving -
2008
Summary of Skills:
Independently
manage customer issues and explain their doubts
Good at
interacting and export three local languages
Come up with new
ideas for better and simple customer service
Work Summary:
People's Bank, NY
Designation: Sr.
Customer Support Executive (loans department)
(2010 - until
date)
Responsibilities:
Handle all
customer issues in the mortgage department
Inform the clients
about various loans and specifications of the same
Assist in
certification process of the loans
Arrange classes
for business clients that help in showing and teaching the clients
Understand the
consumer issues and needs, and express the same to the seniors
Conveying the new
mortgage techniques to various connected associates (builders, shop, etc.)
Maintaining all
information, and also a history of credit history of the clients who have used
for loans
Updating all
information and seeking at highest customer satisfaction
Bern's Bank, NY
Designation:
Customer service professional (Account starting department)
(2009-2010)
Responsibilities:
Assisted clients
in starting new accounts
Looked in to the
certification techniques of consideration starting applications
Crosschecking the
information for authenticity
Keeping a history
of information published via mailing mail
Pitching clients
for starting other information or motivating their family members or friends to
open an consideration with the bank
Preferred
Location:
Comfortable in
operating anywhere in New York
Achievements:
Appreciated for
planning useful classes, and helping the clients
Appreciated for
100% customer care record
Awarded with best
worker prize for excellent performance
Successfully
delivered and started out 50 new information within two months
This is a simple
but a professional looking continue, which successfully provides all
information to the potential company. Consult this continue and shape you
continue accordingly.