Fire Customer Services Representative Resume
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Fire Customer Services Representative Resume Sample
(A applicant with experience)
Anne E. Stewart
4121 Gloria Rendell Boulevard
Salinas
California - 93901
Tel: (831) 594 7450
Email: angel.stewart@any-email.com
Objective:
Looking for client solution associate job opportunity with a flame saves and battling company, where my skill-sets can be effectively used in offering efficient and sufficient client support solutions.
Career Summary:
I am an experienced client solutions associate, with 4 years of encounter in managing client issues and problems, focusing on flame injuries and save. My skill-sets helps me to provide fast and efficient solutions to client issues in urgent situations, and reduce the failures to a large level, if possible.
Work experience:
Customer Services Representative
SWS Fire Services, Bridgepointe Parkway, Promote City, CA
(2010 - Until Date)
Duties and Responsibilities:
Manage all incoming calls
Providing guidelines to phone callers for containing flame breakouts
Maintaining history of all incoming calls
Managing between flame save group and the client for driving the route/way, and collecting initial information
Assist clients over phone for managing flame equipment
Gathering first side details from the clients in determining flame causes and type
Providing details relevant to flame security allows for companies or event organizers
Performing as details hub for flame sufferers for queries relevant to flame claims
Upgrading all details on the program for fast recommendation
Customer Proper care Executive
Delta Fire Protection and Devices, Fulton Ave, Northern The show biz industry, CA
(2008 - 2010)
Duties and Responsibilities:
Answer all incoming calling, and direct/transfer them to appropriate section/department
Helping clients in managing flame equipment
Providing first side details to phone callers for flame recognition and suppression
Directing the flame save group to reach the spot, in synchronisation with GPRS and the customer
Creating promotional and informative calling to local people for flame attention and relevant campaigns
To help companies and event planners in collecting details on set up of flame security program, for seeking compulsory flame security allows and certificates
Providing details to insurance and analyzing organizations on various flame accidents
Managing between flame group and medical group for offering first aid and moving the victims
Maintaining history of all flame calling and response
Maintaining the site modified with the latest position of all client problems and issues, and details, if any.
Academic Summary:
Course: Certification course in flame save and management
Year: 2007 - 2008
Institute: Delta Fire Protection and Devices, Fulton Ave, Northern The show biz industry, CA
Course: B.Com (Bachelors of Commerce)
Year: 2004 - 2007
Institution: Florida Shore School, Spurgeon St., Santa Ana, CA
Professional Skills:
Information of flame equipment
Capability to deal with urgent calling with patience
Operating understanding of EPABX (Electronic Computerized Private Division Exchange)
MS office expertise
Careful performance approach
Management skills
Quick selection ability
References:
Any referrals can be provided on prior demand.
Declaration
I, hereby, announce that the details distributed above is true to the best of my knowledge and perception. The same can be reinforced with relevant records, if needed.
Name: Anne E. Stewart
Signature: #### Date: April 07, 2012 Place: Salinas, CA
While sticking to the above given flame client solutions associate continue, candidates can also include details which they feel is helpful to their candidature and would improve the choice chances. However, the same should be included under suitable sub-title, and in line with the design followed.
We hope candidates are able to set up an amazing flame client solutions associate continue.