Grettle Wolf
3117 Ray Court
Laurinburg, NC 28352
(111)-276-2345
n.wolf@emailaddresses.com
Job Objective: To obtain an IVR Specialist position with an established company in which to utilize my encounter and past training in this area.
Summary of Qualifications:
Strong encounter in examining IVR conversation identification systems
Expertise in using IVR conversation discovering system
Deep information of IVR assessments and procedures
Wide information of several IVR platforms
Good knowing of top quality guarantee specifications and practices
Ability to papers technological reports
Skilled to use all Quality Center and QTP tools
Proficient in knowing Option Trading strategies and Equities
Work Experience:
IVR Specialist, 2006 - Present
Innovar Team, Laurinburg, NC
Developed and applied assessments according to client need.
Performed all assessments in compliance to technological specifications.
Evaluated and considered design specifications for assessments.
Prepared and examined IVR analyze programs.
Designed analyze plans and analyze cased according to IVR records.
Assisted in growth of computerized analyze programs for IVR.
IVR Specialist, May 2000 – This summer 2005
Syscom Technological innovation, Laurinburg, NC
Created analyze specifications and data.
Observed and managed problem monitoring program and ready reviews of insects existing in techniques.
Scheduled timeframes and program specifications for performing assessments.
Planned assessments on techniques and conducted guide assessments where required.
Performed main cause research on efficient techniques and techniques.
Evaluated and recognized insects in techniques.
Education:
Bachelor's Level in Computer Technology, Franklin Stab School, Rindge, NH
IVR Tester Resume Sample
