Brian Scott
3823 Wynne St
Tempe, AZ, 85285
(444)-123-1239
m.scott@emailaddress.com
Objective: Challenging position of Information Middle Specialist.
Summary of Skills:
Sound information of management functions on Ms windows and facilities equipment
Functional Understanding of Program and Server Hardware
Sound information of working and problem fixing of the widely used operating-system ( Ms windows editions, MAC, Linux)
Ability to papers complex problem fixing resolution and recurring tasks
Strong social and communication skills
Great capability to explain simple procedures in writing or in words
Amazing capability to quickly fix issues and guide automating processes
Work Experience:
Data Middle Specialist, 2006 to till date
Blue Cross Red Shield, Scottsdale, AZ
Accurately prepared tickets and conveyed through exclusive support ticketing system.
Resolved issues with basic network and os set ups and options.
Attended team conferences, and offered input and suggestions to further increase the efficiency.
Monitored and documented HVAC and power company research.
Gained information on operating-system and surfing on internet.
Executed various other allocated responsibilities.
Data Middle Specialist, May 2000 to This summer 2005
The TNS Group, Scottsdale, AZ
Maintained Information Middle devices, cupboard dressing and its Environment.
Troubleshot and settled Server Techniques (Linux, UNIX, and Windows) and network platforms (Cisco).
Monitored and managed daily perform ticket demands.
Provided fiber and birdwatcher cables, and intra cupboard repair.
Coordinately worked with providers and carriers.
Education:
Associate Degree in IT, Denver Technical University, Denver Springs, CO