Miles Woodford
1227 Alexander Avenue
Santa Rosa, CA 95407
(444)-951-1375
m.woodford@emailaddress.com
Job Objective: Seeking a position as Contact Middle Technological Assistance in a well-known organization where I can utilize my encounter and knowledge.
Summary of Qualifications:
Hands on encounter in providing things to look for support
Proficient in operating-system, basic internet routing, components elements, software, social media elements (video, details, voice), peripheral devices and email applications
Exceptional capability to effectively existing technical details clearly and concisely
Immense capability to listen and react while typing into computerized system
Work Experience:
Call Middle Technological Assistance, 2006 - Present
Transaction Data Techniques, Inc., Santa Rosa, CA
Responded to inbound queries, client concerns and settled issues to consistent procedures while maintaining a respectful manner.
Gathered details and asked concerns to determine source of issues and client needs.
Logged on and off client support program and utilized account files.
Used pc key-board to enter alpha-numeric details into robotic voice.
Recorded all client and issue related details in the proper data source.
Education:
Bachelor's Degree in Computer Science, California & Lee University, Va, VA
Call Center Technical Support Resume Sample
