Wayne Navarra
2974 Ruckman Road
Oklahoma Town, OK 73106
(444)-715-3511
j.navarra@emailaddress.com
Job Objective: Seeking a position as Laptop or computer Technical Assistance in an organization where I can utilize my encounter and abilities for the successful finishing each job task.
Summary of Qualifications:
In-depth technological information of functions and capability to provide ideas, reviews and support to the executive audience
Thorough information of group policies and active directory and capability to repair PC and laptop issues
Strong and effective Customer Care and desk-side support skills
Skilled in application and components examining, assessment and analysis
Excellent components analytic and problem solving skills
Ability to carry and move computer equipment with a weight of up to 50 lbs
Skilled in installing and examining pcs, photo printers, and other peripherals
Excellent written and oral emails skills
Work Experience:
Computer Technical Assistance, 2006 - Present
Iball, Inc., Ok Town, OK
Provided technological functions and training support to customers of company's pcs through telephone and on-site related to desktop computer application and components offers.
Performed components diagnostics and offered repairs.
Planned and designed pc support systems.
Installed and examined pcs, photo printers and other peripheral devices.
Configured os, shrink-wrap applications and applications applications.
Computer Technical Assistance, May 2000 – This summer 2005
Mono Corporation, Ok Town, OK
Worked with multiple people to explain desired performance and helped determine specific requirements for new features.
Documented and examined all code changes.
Resolved desktop computer application and components details and interacted with end-users to identify current processing surroundings.
Provided tech support team for LAN and WAN Administration.
Resolved PC application and components settings problems and set up application and components products and approved areas.
Education:
Bachelor's Degree in Laptop or computer systems, Rosemont College, California, PA
Computer Tech Support Resume Sample
