Steven Ball
2820 McVaney Road
Asheville, NC 28801
(444)-167-9751
s.ball@emailaddress.com
Job Objective: Seeking a position as IT Technological Assistance in highly well-known and professional organization.
Summary of Qualifications:
Remarkable encounter in Help Desk, Application Problem solving, and providing End Customer Support
In detail knowledge of Win Server 2003; MS Office 2003, WAN E-mail, File Discussing, Intranet and Internet
Sound control in determining basic components parts and aware of its concepts
Expert in linking and troubleshooting network
Excellent written, spoken, social and interaction skills
Profound capability to identify pc related problems
Proven capability to complete allocated projects properly and within the timeframe
Work Experience:
IT Technological Assistance, 2006 - Present
DMS Worldwide, Asheville, NC
Reviewed perform purchases in regular basis and served accordingly.
Modified equipment according to user demand.
Managed to join wires guaranteeing performance and officially perfect.
Ensured to relate technical guides to manage correct configurations of accessories.
Monitored techniques function and performance to start appropriate action.
IT Technological Assistance, May 2000 – This summer 2005
Adecco Technological, Asheville, NC
Administered program set up and configurations.
Monitored and handled pcs and systems.
Troubleshot program and program issues guaranteeing appropriate analysis and rectification.
Assisted in step-by-step certification and reinforced the roll-out of new programs.
Ensured to reply within decided deadlines to call-outs.
Education:
Bachelors' degree in Computer Science, Ocean Partnership College, Boston, MA
IT Technical Support Resume Sample
