Fe Oliver
4548 Clay-based Street
Indianapolis, IN 46214
((333)-639-4973
f.oliver@emailaddress.com
Job Objective: Looking for a position as Technological Assistance in lodge reasoning that allows me to utilize my knowledge and training for the growth of the organization.
Summary of Qualifications:
Relevant encounter in offering technical client service
Familiarity with Operating-system (Windows 95, 98, NT, XP, Windows vista & Mac)
Proficient with LAN, Data Emails, VAX, IP, UNIX and TCPIP, Dialup relationships and Internet routes
Skilled in components set up & functions and email, news, DNS, and WWW browsers
Professional and efficient communications abilities – both spoken and written
Strong problem solving, reasoning and systematic skills
Proven ability to make simpler complicated ideas and problem solving processes
Effective connections skills
Work Experience:
Technical Assistance, 2006 - Present
PricewaterhouseCoopers, Indiana, IN
Provided support on increased technical concerns.
Diagnosed revealed issues and suggest appropriate alternatives.
Documented all technical concerns and customer-reported issues.
Assisted with pattern research and knowledge-sharing tasks.
Provided technical opinions of user certification, product specifications records and efficient specifications.
Technical Assistance, May 2000 – This summer 2005
Zions Bancorporation, Indiana, IN
Provided technical support to finalization as planned.
Created, customized, and examined complicated SQL concerns, saved techniques, and opinions.
Developed, examined, and recorded techniques achieving client needs.
Interacted and offered regular position up-dates to client.
Education:
BS Degree in Computer Technology, St. David Vianney College Seminary, California, FL
Technical Support Resume Sample
