3401 Hart Street
Hartford, CT6182
(123)-359-9958
g.kuebler@emailaddress.com
Job ObjectiveTo help the company develop and increase using my encounter as System Assistance Professional. Years of expertise helps me to improve and to help the business develop and advance.
Highlights of Qualifications:
Hands on expertise in executing repair on pcs, offering support to facilities according to protection principles
Thorough understanding of network protection concepts and methodologies
Deep understanding of appropriate data comfort laws
Exceptional capability to handle several tasks and prioritized work
Sound capability o identify network problems and take care of it
Excellent skills to operate on A linux systemunix and Unix working systems
Skilled to operate on various network equipment equipments
Proficient in Microsof company applications
Professional Experience:
Network Assistance Specialist
Technodyne,Hartford, CT
May 2006 – Present
Monitored IP systems and services applied various network action plans.
Managed and recognized various network and support issues and increased it to division if required.
Administered network protection and assured conformity to policy specifications.
Maintained customer businesses for various systems and handled all relevant interaction.
Provided support to support guarantee center and marketed a customer centered environment.
Coordinated with line administrator and obtained support guarantee objectives.
Trained employees on job relevant training.
Network Assistance Specialist
Microsoft, Hartford, CT
March 2003 – Apr 2006
Installed and designed various add-ons for pcs and relevant web servers.
Provided support to software and components specifications and qualified staff on same.
Assisted customers and offered second level help table support.
Monitored all events on management systems.
Managed all occurrences of alarm systems and settled it successfully.
Performed house cleaning relevant responsibilities.
Education
Bachelor’s Level in IT
Duke School, Durham, NC
Master’s Level In Pc Applications
Florida Southeast College, Lakeland, FL