4049 Cedarstone Drive
Toledo, OH 43613
(111)-474-9635
r.davis@emailaddress.com
Job Purpose To acquire a position as a Preservation Professional that allows me to use my capabilities to boost and grow with the company.
Highlights of Qualifications:
Vast retention, telesales and revenue experience
Huge understanding of Medical health insurance and State medicaid programs qualified market
Profound understanding of incoming retention methods and client needs
Exceptional understanding of the telecom industry
Excellent social and organization skills
Excellent spoken and written interaction skills
Proficiency in using office equipment- computer, telephone, photo copier, fax, finance calculator and stapler
Professional Experience:
Retention Specialist
Vatterott Academic Facilities, Toledo, OH
May 2006 – Present
Utilized the revenue methods and tools to maintain client subscriptions.
Identified client needs and described how the account programs will address those needs.
Adhered to appropriate legal scripting when required.
Compiled all the telephone calls into the account system.
Retention Specialist
Sage Software, Inc., Toledo, OH
March 2003 – Apr 2006
Attended incoming turned off telephone calls instantly and efficiently.
Presented advanced level client support in an joyful manner.
Introduced the products and services for current customers.
Responded to all concerns regarding payments conflicts.
Executed purchases for cool product, reschedules and stored accounts.
Monitored and revealed the results of retention initiatives.
Education
Bachelor’s Degree in Finance
Cardinal Stritch School, The usa, WI
Sample Retention Specialist Resume
 |
Sample Retention Specialist Resume |