3131 Individual Court
Roswell, GA 30076
(222)-489-4319
peter.e@emailaddress.com
Job Purpose To obtain a Multilingual Consultation Setter position in a organization that provides an open environment with many possibilities for ongoing growth.
Highlights of Qualifications:
Substantial encounter with appointment setting, sychronisation, and follow up
Extensive understanding of telephone manners, details access, and management tasks
Operational understanding of laptop or computer, MS Office software, and Internet
Familiarity with all goods and support promotions of the company
Ability to address customer’s needs and provide excellent customer service
Ability to function auto-dialer program and maintain CRM database
Professional Experience:
Bilingual Consultation Setter
Targeted Analytics, Roswell, GA
August 2012 – Present
Responsibilities:
Fixed, planned, and supervised all certified sessions with clients, expertly.
Interacted with clients and identified their support and product needs, over the phone.
Made outgoing calls to clients and provided them necessary details, as needed.
Addressed, settled, and followed up on appropriate customer support issues.
Prepared and modified all details information of customer connections, dealings, and reactions, perfectly.
Used auto-dialer program and managed the organization CRM program, effectively.
Obtained and managed current details about all services and items of the organization.
Attended team conferences and took part in expert development programs, as instructed.
Developed and managed positive expert relationship with all sub-contractors.
Education
Bachelor’s Degree in Communications
Cisco College, 'cisco', TX
Bilingual Appointment Setter Resume Sample
