4569 Independence Lane
Mokelumne Mountain, CA 95245
(123)-286-9532
[email]
Job Purpose To secure a position with lodge logic in which to exercise my information and coaching as a Economical institution Support Administrator.
Highlights of Qualifications:
Admirable expertise in handling perform of retail commercial financial environment
Profound information of bank functions and products
Huge information of bank review guidelines and procedures
Remarkable capability to maintain all bank information confidential
Deep capability to understand bank guidelines and procedures according to state and federal laws
Good understanding of Economical institution established guidelines and procedures
Wide information of company down payment and loan items and processes
Ability to manage time and pressure effectively to guarantee no loss of efficiency
Professional Experience:
Bank Support Manager
TD Ameritrade, Mokelumne Mountain, CA
October 2008 – Present
Coordinated with various groups and monitored daily money and teller functions and assured precision in it.
Provided financial advice to clients and handled information on various items.
Assisted Administrator in coaching and product sales projects to improve performance of workers.
Implemented product sales process with assistance from bank manager and handled all teller functions.
Planned objectives for banking institutions and developed strategies for each division.
Participated in various conferences and performed regular product sales for same.
Inspected various functions by executing spot assessments and executing audits for divisions.
Ensured conformity to all bank guidelines and procedures and recorded same.
Senior Client Support Supervisor
First American Economical Organization, Mokelumne Mountain, CA
August 2003 – Sept 2008
Monitored daily perform of various customer service associates.
Provided on job coaching to juniors and helped in solving all issues.
Performed review management on all qc requirements and programs in conformity with financial rules.
Analyzed data, recognized styles and offered all results to management.
Trained workers to provide maximum customer solutions and performed regular assessments on workers to ensure conformity to bank guidelines.
Maintained information of teller levels out and variations perfectly.
Lead Client Support Representative
Osram Sylvania, Mokelumne Mountain, CA
May 1998 – This summer 2003
Managed daily living for office such as account dealings and letters with clients.
Monitored money deal for banking institutions such as credit handovers and prepared money deliveries information.
Maintained excellent working relationship with clients and assured satisfaction with perform.
Updated information on all new production and solutions offered by bank to accomplish bank objectives.
Assisted clients with opening new accounts and safe down payment boxes.
Coordinated with clients and settled all complex issues.
Education
Bachelor’s Degree in Business Administration
Harding University, Searcy, AR