James Robertson
2533 Skyline Circle
Tacoma, WA 98402
(111)-651-8292
[email]
Job Purpose To improve my abilities and further my career by stuffing the position of Restaurant Administrator in well-established organization.
Highlights of Qualifications:
Admirable encounter in providing café in a high quantity meals environment
Deep understanding of meals charging and selection planning
Profound understanding of meals and drink accessories and operations
Immense capability to recognize and take care of all issues
Exceptional capability to perform at versatile hours such as saturdays and sundays and holidays
Excellent client support abilities and planning presentation
Skilled to plan and management sleek operating of cafe
Proficient with POS systems and MS Office Suite
Professional Experience:
Cafe Manager
Compass Group, Tacoma, WA
October 2008 – Present
Supervised effective operating of managers and guests in café.
Trained new workers in handling café perform and conducted enhancement programs for workers.
Reviewed performance and provided guidance to employees if required.
Maintained stock and assured maximum high high quality of meals and drink requested and sold in café.
Monitored all client problems and started steps to eliminate it effectively.
Prepared retail plans and payrolls for workers every week.
Developed and handled cash management techniques.
Ensured hygiene in café area.
Assistant Restaurant Manager
LaFarm Bakery and Café, Tacoma, WA
August 2003 – Sept 2008
Coordinated with workers and customers and handled all problems effectively.
Developed strategies to achieve every week and per month objectives.
Facilitated in getting more members and designed ways to improve visitor regularity.
Ensured maximum degree of client services in process.
Monitored effective resources for changes and handled an stock for same.
Prepared records of per month dealings and handled all financial situation for café.
Cafe Supervisor
Sunriver Hotel, Tacoma, WA
May 1998 – This summer 2003
Administered day to day activity of cafe and monitored effective operating of employees.
Monitored café on consistent foundation and assured conformity to all hygiene and safety requirements for visitors.
Ensured maximum degree of meals high quality at all times and identified meals requirements to be provided to visitors.
Maintained an stock of foodstuffs and assured no lack in raw materials.
Participated in various conferences, examined problems and recommended quality.
Performed frequent assessments on employees consistent and assured conformity to guides.
Education
Bachelor’s Degree in Habit Counseling
De Anza College, Cupertino, CA