4270 Glenwood Avenue
Cleveland, OH 44103
(111)-361-4048
[email]
Job Purpose To use my personal regards abilities and comprehensive training to acquire a position as Meeting Solutions Administrator with lodge logic.
Highlights of Qualifications:
Outstanding encounter to plan activities and provide maximum client services
Exceptional information of resort features and opponent activities
Thorough information of design market programs and safety programs
Ability to develop and apply plans
Ability to manage several tasks within deadline
Amazing client care skills
Ability to organize with providers and take care of issues
Proficient in computer systems
Professional Experience:
Conference Solutions Manager
Fairmont Hotels & Hotels, Cleveland, OH
October 2008 – Present
Prepared and estimated yearly budget for conventions.
Ensured conformity to all presence rules.
Administered group space prevents as well as continue for functions.
Managed all space rental charges for visitors.
Developed effective connections with visitors and assisted rebooking.
Coordinated with groups and analyzed all functions and its performance.
Participated in various industry companies as NACE.
Inspected resort features as well as demonstration.
Conference Solutions Supervisor
Gaylord Hotels, Cleveland, OH
August 2003 – Sept 2008
Administered every day actions of conference support division.
Coordinated with local providing services and planned selection for activities.
Monitored stock of providing provides and sheets and pillowcases.
Provided tech support team to all reuse applications and handling waste.
Managed all maintenance as well as reviews for actions.
Prepared various reviews for space booking techniques.
Assisted to reunite all receipts and procedures it.
Conference Manager – Customer Service
Luxury Hotels & Hotels, Cleveland, OH
May 1998 – This summer 2003
Managed interaction with business organizations and clients.
Provided assistance to clients on all conference services.
Participated in conventions and welcomed clients nicely.
Coordinated with associates and managed fulfillment.
Monitored and procedures various booking demands.
Performed repair on calls and have helped booking.
Education
Bachelor’s Degree in Hotel Management
Concordia School, Stream Woodlands, IL