3875 Benson Park Drive
Arcadia, OK 73007
(111)-396-9578
r.tracy@emailaddress.com
Job Purpose Looking for perform within the company in the position of Program Assistance Professional. Experienced with behind the moments managing responsibilities as well as hands-on function in the industry.
Highlights of Qualifications:
Huge encounter in assisting and applying developments in details systems
Proficient with Meditech, PAR Quality, GHX, SCL, Oracle, Microsof company Follow up, Amazingly Reviews and Attainia
Familiarity with Microsof company Access, SQL Server and Oracle Databases
Ability to handle and focus on different responsibilities
Ability to multi-task, problem fix and handle customer relationships
Ability to existing details and reviews in a small and easy to understand manner
Excellent interaction and social skills
Professional Experience:
System Assistance Specialist
Compass Group, Arcadia, OK
May 2006 – Present
Presented quotations, prepared purchase purchases and handled mortgage approvals for devices demands.
Handled the delivery of computer systems from providers to data center.
Responded to help phones and taken care of immediately customer queries to ensure customer needs are met.
Assisted customers in fixing technical issues.
Entered and supervised queries using Remedy monitoring system.
Recognized,analyzed and handled customer issues and problems.
System Assistance Specialist
Sleepy’s, LLC, Arcadia, OK
March 2003 – Apr 2006
Installed, designed and handled customer work stations, server and network devices.
Performed stock and servicing of wireless devices.
Administered system back-ups using Veritas Back-up Executive.
Collaborated with Help Table to ensure tasks and issues are being resolved properly.
Education
High University Diploma
South Effingham Great University, Guyton, GA
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Sample System Support Specialist Resume |