Carl Brode
3809 Jett Lane
El Segundo, CA 90245
(123)-412-7622
c.brode@emailaddress.com
Job Objective: Seeking a position as Apple organization Mac Assistance in a well-known organization where I can utilize my encounter and information.
Summary of Qualifications:
Sound information of Mac OSX
Extensive information of Apple organization server technological innovation such as Open Listing, Convenient Houses, System Houses, XSAN and SUS
In-depth information of Casper Package, Extensis Profile, FileMakerPro server and QLA
Excellent written and oral interaction skills
Deep information of social media technological innovation and protocols
Ability to connect effectively both vocally and in writing
Good verdict, problem-solving, and decision-making skills
Work Experience:
Apple Mac Assistance, 2006 - Present
Apple - Santa Clara Area, CA
Handled daily help table passes from call positioning to issue quality to follow-up.
Developed new systems to further make simpler and arrange various organization procedures.
Organized and followed organization certification guidelines exactly whenever changes are made.
Evaluated and installed new application programs to back up Creative Services group.
Maintained division records associated with all components, application and network changes.
Defined requirements for pc and laptop computers, OS, programs, certification, areas, protection, virus application, deployments and picture.
Education:
Bachelors Degree in Networking Security, Bill Carey College, Ms, MS
Apple Mac Support Resume Sample
