Joshua Williams
4837 Freshour Circle
San Antonio, TX 78205
(777)-460-6356
j.williams@emailaddress.com
Job Objective: Seeking a position as Blackberry cellular phones Assistance in an company where I can apply my encounter and effectively promote the company’s growth.
Summary of Qualifications:
Profound information of BlackBerry Business Server structure and functionality
Programming information of HTML and XML
Exceptional capability to evolve to new growth procedures and changing business requirements
Immense capability to perform with combination efficient groups to debug and repair systems issues
Excellent interaction and inter-personal skills
Ability to connect effectively both vocally and in writing
Ability to provide versatile and convenient perform schedules
Work Experience:
Mobile Assistance, 2006 - Present
Research In Movement, Irving, TX
Created fast prototyping of cellular in company with product and marketing growth groups Growth and development of User Connections.
Promoted and placed Blackberry cellular phones Business Server (BES) and Blackberry cellular phones technological support team.
Resolved problems of the clients by interacting to the appropriate stage and solving them.
Worked with designers to set requirements and determine best methods for development and design.
Adhered to perform plans and managed call quality requirements to fulfill client objectives.
Mobile Assistance, May 2000 – This summer 2005
Beam Organization, San Antonio, TX
Communicated with select clients, the technological groups and the Escalation Supervisors to existing quality of increased problems to fulfill all parties.
Provided client interaction to the approved stage of understanding to guarantee a successful result.
Analyzed and made suggestions to better evaluate, assist and fulfill the needs of inner and exterior clients.
Education:
Bachelor's Degree in Information Technology, Wesley College, De, DE
Blackberry Support Resume Sample
