Dennis Eckhart
750 Jackson Street
Fort Value, TX 76105
(111)-401-5824
d.eckhart@emailaddress.com
Objective: Seeking work in my desired field as Delivery Manager with a well-established company.
Qualifications:
Vast Encounter in dispatch and client service
Exceptional information of Submission system design, functions and maintenance
Wide information of driver pay rates and client billings
Solid understanding of Construction concepts, methods, safety requirements and company processes.
Proficient with Microsoft applications, SAP, Excel spreadsheets, and word processing
Amazing capability to prepare reports, letters and procedure manuals
Outstanding capability to successfully lead a diverse group of individuals
Ability to adjust shipping plans effectively according to change
Remarkable capability to evolve and remain flexible in a powerful environment
Strong client support, planning and business skills
Experience:
Dispatch Manager, 2006 to till date
MV Transportation, Citadel Value, TX
Ensured dispatch employees are successfully performing linked function.
Recommended recommendations to increase effectiveness and settled problems.
Monitored specific maps and daily maps to ensure that all support phone calls are finished in regular basis.
Monitored critical call research and assured phone calls appropriate resolution.
Ensured overall conformity with various office guidelines.
Dispatch Manager, This summer 2002 to This summer 2005
Charter Emails, Citadel Value, TX
Recommended recommendations to increase effectiveness and settled problems.
Ensured that all support phone calls are being managed and finished in regular basis.
Monitored Dispatcher demands Quality Guarantee purposes and trained for improvement when coaching, process problems are recognized.
Implemented new guidelines and procedures and oversaw changes applied.
Oversaw coaching for newly employed and ongoing coaching for dispatchers.
Hired, trained and analyzed dispatch employees.
Oversaw arranging of workloads for dispatchers.
Education:
Bachelor's Degree in Business Administration, Area Town State University, Area Town, ND