1610 Fraggle Drive
Naperville, IL 60540
(333)-355-5297
j.watts@emailaddress.com
Job Purpose Looking for position that uses my coaching as an experienced Application Assistance Professional.
Highlights of Qualifications:
Huge encounter on Level II ERP software, particularly SYSPRO ERP and technological software support
Proficient with Client Connection Management (CRM) software
Ability to handle several projects
Ability to utilize people many skill
Ability to perform individually and be customer support oriented
Professional Experience:
Software Assistance Specialist
Garmin, Naperville, IL
May 2006 – Present
Installed and repair USB motorists and sequential connection, such as unit software up-dates.
Presented customer software support, such as distant desktop computer support.
Establish and handled division and company picture and viewpoint to the public.
Analyzed special conditions and accepted assurance support when considered appropriate.
Software Assistance Specialist
LCG Techniques, Naperville, IL
March 2003 – Apr 2006
Delivered product skills for one of the company’s leading web-based allow application evaluation program.
Offered methods to both technological and non-technical end customers .
Conducted pre-release examining on customized systems to guarantee sticking to user specifications.
Established and applied assisting coaching components for the program in several types.
Constantly supervised, supervised, modified, and carefully assigned support demands.
Education
Bachelor’s Level in Computer Science
Lipscomb School, Chattanooga, TN
sample Software Support Specialist Resume
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Sample Software Support Specialist Resume |