4100 Fight it out Lane
Wayne, NJ 7477
(123)-763-4575
[email]
Job Purpose Looking for a position with organization in which to exercise my encounter and training as an Associate Resort Administrator.
Highlights of Qualifications:
Experience in handling work for front side table providers and offering maximum levels of client services
Proficient with Microsof company programs and LMS system
Remarkable capability to perform basic mathematical in hotel management
Outstanding capability to recognize problems and design resolution
Skilled to obtain an alcohol attention card
Ability to read and understand documents
Exceptional capability to provide maximum client services
Professional Experience:
Assistant Resort Manager
The Pfister Resort, John, NJ
October 2008 – Present
Oversaw effective operating of all Front Desk related actions and assured appropriate work-flow.
Supervised operating of Resort Manager and Front Desk workers.
Prepared required documentation and offered reviews to division.
Monitored worker efficiency, conducted assessments according to organization guidelines.
Trained all new workers in following appropriate hotel techniques.
Coordinated with hotel manager and collated all pay-roll information.
Ensured conformity to all division guidelines and techniques.
Maintained an stock of provides and types for front side table.
Front Desk Clerk
MGM Hotels, John, NJ
August 2003 – Sept 2008
Analyzed client specifications and assured appropriate finishing all needs.
Maintained maximum client interaction and synchronized for same.
Monitored client assessments in and analyzed all signing up of workers.
Administered all awaken call demands and assured finalization.
Managed visitor faxes and allocated it accordingly.
Facilitated in all client check outs.
Hotel Guest Solutions Agent
South Seaside Resort, John, NJ
May 1998 – This summer 2003
Administered methods for all client expenses according to guidelines and techniques.
Maintained knowledge of all player choice programs and helped members.
Prepared daily credit score history and borrowing restrict reviews.
Ensured conformity to organization guidelines and techniques.
Assisted in visitor bookings through phone and fax.
Education
Bachelor’s Degree in Resort & Cafe Management
Centre College, Danville, KY