4586 Eden Drive
Richmond, VA 23219
(111)-868-1153
[email]
Job Purpose Searching for the right opportunity to boost my abilities and extend my encounter by stuffing the position of Client Involvement Administrator provided by your company.
Highlights of Qualifications:
Admirable encounter to work with financial application and handling all customer requirements and deployments
Deep understanding of application development
Operational understanding of Microsof company Applications
Ability to handle various growth branches
Ability to prepare summaries of all client engagement issues
Ability to develop effective customer relations
Excellent interaction abilities in both dental and written forms
Proficient to design solution for complicated software
Professional Experience:
Client Involvement Manager
CyberCoders, Richmond, VA
October 2008 – Present
Administer all control actions and apply procedures.
Analyzed requirements of new and current customers and assist to increase profit.
Designed synchronized procedures for all client resources.
Coordinated with international client group to provide maximum stage of customer solutions.
Monitored and handled performance of all tasks.
Managed all special projects for combination efficient actions.
Provided maximum stage of client support for all procedures.
Client Involvement Specialist
BlackRock Inc., Richmond, VA
August 2003 – Sept 2008
Coordinated with Account Supervisors as well as effective market routine.
Assisted inner staff and assured reaction to all problems.
Managed all additional connections and provided effective customer support solutions.
Collaborated with marketing and content group to handle all specific e-mail promotions.
Maintained and provided upgrade to CRM data source and handled contact information.
Client Involvement Lead
Omni Sources, Inc., Richmond, VA
May 1998 – This summer 2003
Administered all tasks for customers and assured maximum stage of fulfillment.
Designed routes for all venture and handled information on problems and standing.
Analyzed customer tasks and helped to recognize appropriate benefits.
Coordinated with control as well as styles for all tasks within resources.
Monitored all large tasks and handled incorporation of groups for all client tasks.
Education
Bachelor’s Degree in Business Administration
North Illinois College, Harrison, AR