Pet Peters
260 Scott Street
Atlanta, GA 30303
(999)-867-2907
k.peters@emailaddress.com
Job Objective: Looking for a position as IT Desktop computer Assistance in lodge logic that allows me to utilize my knowledge and training for the development of the organization.
Summary of Qualifications:
Remarkable encounter in offering support to desktop computers and laptops
Familiarity with Windows Server, Unix system, Lotus Notices, helpdesk software
Proficient with MS Office (Excel and Visio), Clearcase, SQL, examining, management, querying and reporting
Ability to connect alternatives to both technological and non-technical customers
Ability to evaluate and repair the process of application and connectivity
Profound capability to communicate with all levels of staff such as mature management
Strong business and effective time control skills
Superb troubleshooting and customer support skills
Excellent dental and written interaction skills
Work Experience:
IT Desktop computer Assistance, 2006 - Present
Cybercoders, The atlanta area, GA
Supported all Microsof company, third party and internal designed programs.
Facilitated to Set up and repair all PC components, laptop computers and peripheral devices.
Worked with Desktop computer Technicians and produced and structured desktop pictures.
Ensured to evaluation start issue passes daily and follow up with start perform purchases.
Identified issues and approved on to appropriate area(s) of liability.
IT Desktop computer Assistance, May 2000 – This summer 2005
Teksystems, The atlanta area, GA
Responded significantly to second level technological support team demands.
Prioritized research and settled a wide range of technological issues.
Monitored improvement on issues to ensure appropriate quality.
Troubleshot and settled a wide range of details.
Provided immediate and long-term alternatives to issues and flaws.
Participated in 24/7 support and on-call spinning.
Education:
Associates Degree in Computer Technology, St. David Vianney College Seminary, California, FL
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