Joshua Matz
1807 Pond Woodlands Drive
Mount Kisco, NY 10549
(111)-486-1939
j.matz@emailaddress.com
Job Objective: Seeking a position as IT Program Assistance in a well-known organization where I can utilize my encounter and knowledge.
Summary of Qualifications:
Remarkable encounter in assisting system programs in an IT environment
Expertise in Internet programs such as web internet explorer and e-mail
Proficient with Microsoft Office programs, Perspective and Access. AS/400, MS Project, Visio and Help Table call monitoring systems
Familiarity with web servers, routers, LANs, RAID, Routers & TCP/IP networking
Excellent group interaction and interaction skills
Practical problem fixing abilities and solid problem fixing skills
Work Experience:
IT Program Assistance, 2006 - Present
Mint, Inc., Install Kisco, NY
Performed daily management server functions including back-up, recovery, hard drive space control, settings, set up and up-gradation.
Managed to provide back-up support to the Mature Program Manager or the Help Table Manager.
Provided spot control and service pack set up for all web servers.
Created data back-up and renewed services on all web servers.
Administered cancellations and transfer after employees action realises.
Assisted users in fixing application and components issues.
IT Program Assistance, May 2000 – This summer 2005
Flix Organization, Install Kisco, NY
Administered troubleshot and fixed system issues perfectly.
Upgraded os and installed standard programs.
Ensured to sustain resource stock data source.
Managed to install, set up and sustain local and wide area system.
Assisted the customer in monitoring and problem fixing application and components issues.
Maintained system security and VPN administration.
Education:
Bachelor of Science in Computer Technological innovation, Illinois Technical University, Illinois, AR
IT System Support Resume Sample
