Monique Randall
678 Arthur Avenue
Sterling, IL 61081
(333)-635-5262
m.randall@emailaddress.com
Job Objective: Looking for a position as IT Technological Support in a constant organization where I can use my abilities to benefit the organization.
Summary of Qualifications:
Remarkable encounter in IT tech support group and helpdesk support
Profound knowledge of TCP/IP, DHCP, DNS, Working Techniques, IP working with, and DOS commands
Familiarity with operating systems, systems, data source systems
Expert in working increased problems with Technological innovation, Growth and Facilities teams
Excellent technical troubleshooting abilities in a multi-platform-system-vendor environment
Excellent client regards and service skills
Amazing capability to multi-task and handle several projects
Strong dental and published interaction skills
Work Experience:
IT Technological Support, 2006 - Present
Spencer, Inc., Sterling, IL
Assisted the workers by offering IT assistance on day-to-day foundation.
Managed to figure out the actual characteristics of IT problems.
Resolved and applied techniques for everyday IT functions.
Documented everyday perform conclusion log of problems and remedial activities.
Assisted with the set up and servicing of distant job site places.
IT Technological Support, May 2000 – This summer 2005
Philips Organization, Sterling, IL
Administered components analysis, connection problems, and software support.
Assisted in buying and settings of new components.
Contributed to the practical problem-solving purpose of the IT group.
Managed to recognize ways to enhance worker efficiency by implementing inner technological innovation.
Education:
Bachelor's Level in Information Technological innovation, Hult Worldwide Business School, Boston, MA
IT Tech Support Resume Sample
