4878 Blane Street
Stlouis, MO 63101
(333)-627-1389
m.church@emailaddress.com
Job Objective: Looking for a position as a Customer Assistance Professional within the organization. Desire to bring years of technological encounter and managing capabilities to the table to help your organization advance.
Summary of Qualifications:
Sound encounter in a direct client services
Good details of managing client issues and issues with courtesy and diplomacy
Excellent encounter and details in banking
Attention to details, focus, and troubleshooting abilities
Great Cash managing skills
Reading, writing and statistical ability
Superior Interaction, Customer Assistance, Revenue and Recommendation Skills
Work Experience:
Client Assistance Professional, May 2006 – Present
UnitedHealth Group, Largo, FL
Identified negative service styles and conveyed properly.
Provided support to execution and restoration procedures.
Performed to upgrade inner data source, and review demands.
Served as details source to clients, sales support, and marketing.
Provided details, service, or known clients to appropriate staff.
Assisted in training and guidance new Ideal Account Professionals.
Client Assistance Professional, Goal 2003 - Apr 2006
Pacific Navigator Bank, Largo, FL
Processed a variety of schedule verifying and financial solutions.
Processed mail dealings and night down payment and mail purses.
Displayed remarkable client service capabilities.
Maintained a acceptable controlling record.
Ensured to follow PCB’s check cashing recommendations and related guidelines.
Performed other responsibilities as described and allocated.
Education:
Bachelor's Degree in Business Management, Morris College, Sumter, SC