Help Desk Support Specialist Resume

John p Clark
3957 Harter Street
Georgetown, OH 45121
(333)-618-3183
p.clark@emailaddress.com


Job Objective: Seeking a position as Help Table Assistance Professional in which my capabilities and encounter can aid in the growth of the company.

Highlights of Qualifications:

Remarkable encounter in Ms windows XP and Active Listing Structure
Huge information of distant tools
Deep information of Ms windows Server 2008
Amazing capability to execute basic server administration
Outstanding capability to execute customer account administration
Superior customer support skills
Excellent problem solving skills

Professional Experience:

Help Table Assistance Specialist
The Steritech Group, Inc., Georgetown, OH
May 2006 - Present

Handled phone calls and demands.
Managed end customer application and components problems.
Imparted appropriate up-dates and reviews.
Aided home business office users.
Updated application on pcs.

Help Table Assistance Specialist
OPH Technology Alternatives LLC, Georgetown, OH
March 2003 - Apr 2006

Handled all phone calls and imparted Stage I and Stage II support.
Extended Stage I and Stage II determines.
Maintained set up guidelines and problem solving steps.
Managed transport of equipment.

Education:

Bachelor's Degree in Computer Science
Columbia College, Mexico, SC

Help Desk Support Specialist Resume

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