Indicate Franklin
2307 Barnesdale Way
Clearwater, FL 33755
(444)-123-1234
m.moore@emailaddress.com
Objective: Seek to be a part of a well-known company as a Assistance Table Specialist.
Summary of Skills:
Huge encounter in setting up, improving and problem solving pc system
Good knowledge of Windows NT permissions
Ability to set up and repair network side-line devices
Ability to provide customer care and satisfaction
Proficiency in components, software and networking
Work Experience:
Service Table Technician
STG, Inc., Clearwater, FL
August 2005 to until date
Installed, designed and troubleshot customer work area components.
Resolved components problems by replying via electronic multi-media services.
Supported customer systems and assured its proper performing.
Analyzed and clinically diagnosed pc problems and used distant solutions.
Coordinated with third-party support and program suppliers if necessary.
Service Table Technician
Allied Technology Group, Clearwater, FL
May 2000 to This summer 2005
Obtained information to recognize problem and recorded problems into Assistance Table monitoring program.
Provided support to users via telephone and email quickly.
Resolved user problems as per Assistance Level Contracts.
Maintain stock and other records by collecting information.
Education:
Associate Degree in Computer Science
Kaplan School, Davenport, IA
Service Desk Technician Resume Sample
