Thad Fikes
3110 Combination Street
Saginaw, MI 48607
(888)-803-7077
t.fikes@emailaddress.com
Job Objective: Looking for a place as Oracle Assistance in an company where I can apply my encounter and effectively promote the company’s development.
Summary of Qualifications:
Oracle Manufacturing Assistance advisor with comprehensive IT Assistance experience
Familiarity with Oracle PL/SQL, UNIX, LINUX, ERP, Coffee, Forms/ OA Structure and BI Publisher
Proficient with Oracle ERP program and good knowing of Oracle Modules
In-depth information of Oracle Program management and maintenance
Skilled in data source technological innovation problem solving and problem resolution
Proficient with Microsof company desktop computer products and Microsof company Office Suite
Amazing capability to perform individually with little supervision
Excellent interaction and discussion skills
Work Experience:
Oracle Assistance, 2006 - Present
Peterson, Inc., Saginaw, MI
Provided helpdesk services to include solving problems and increasing problems.
Documented helpdesk problems passes in the Helpdesk device and utilized the device to make Helpdesk analytics.
Developed, recorded, and implemented Conventional Working Techniques.
Conducted re-occurring every week conferences to catch company stage problems.
Supported development and managed program release web site.
Assisted in development of analyze programs and training components.
Oracle Assistance, May 2000 – This summer 2005
Bisley Organization, Saginaw, MI
Supported Oracle production and implementation at client site.
Ensured development and planning of company stage helpdesks.
Identified risk areas, problems, and suggested solutions.
Developed and managed appropriate data source on oracle.
Supported inner software development using Oracle.
Education:
Bachelor's Level in Computer Technology, Higher education of Install St. John, Oh, OH
Oracle Support Resume Sample
