Angel Salazar
375 Raver Croft Drive
Sunbright, TN 37872
(333)-443-2324
a.salazar@emailaddress.com
Job Objective: To secure the position of Application Assistance in lodge logic that will allow me to utilize obtained.
Summary of Qualifications:
Remarkable encounter in technological support team and client support to complicated software applications
Familiarity with PC & Web-based programs, Windows 2003/2008, XP/Vista working systems
Proficient with Microsof company Office products , Microsof company SQL Server, Oracle, and IBM DB2
Strong technological and outstanding business and effective time control skills
Superior software application set up and problem solving skills
Excellent interaction effective time control skills
Highly inspired to achieve client satisfaction
Profound capability to understand, evaluate and repair technological problems
Proven capability to focus on and manage several projects simultaneously
Work Experience:
Software Assistance, 2006 - Present
Rockwell Automated, Sunbright, TN
Conducted research and troubleshot complicated and advanced queries.
Interacted with exterior customers and groups to carry out client-specific obligations.
Monitored the potency of problem quality.
Assisted with software execution perform.
Interacted with data source directors to recognize and correct problems.
Software Assistance, May 2000 – This summer 2005
Weatherford Worldwide, Sunbright, TN
Participated in the development and execution of trouble managing techniques.
Ensured the biggest levels of client care.
Responded to back up demands in person and via telephone and email.
Maintained a understanding for support passes and standard techniques.
Identified potential future problems depending on past and existing system performance.
Provided technological assistance and training to customers.
Education:
Bachelors Degree in Computer Science, Menlo College, Florida, CA
Software Support Resume Sample
