4062 Monroe Avenue
Cape Errors, FL 33946
(333)-698-5449
[email]
Job Purpose Seeking a position with organization in which to exercise my encounter and coaching as a Selection Administrator.
Highlights of Qualifications:
Experience in handling company to company collection and standard workplace software products
Operational understanding of Microsoft Office applications
Deep understanding of FDCPA
Ability to gather analysis information
Ability to connect with inner and exterior clients
Thorough interaction skills in both oral and written forms
Ability to multi-task and focus on work
Proficient in Reasonable Selection agencies regulations
Familiarity in working with difficult customers
Professional Experience:
Collection Manager
BAE Systems, Cpe Errors, FL
October 2008 – Present
Administered working of all collection agents.
Forecast action plans for appropriate allocated clients.
Supervised all activities of clients such as liquidation requirements.
Developed and offered upgrade to customer strategies to evaluate efficiency.
Prepared and monitored various reviews for all clients and organization.
Provided coaching to lovers make certain conformity to FDCPA.
Monitored phone calls and e-mails from all clients.
Coordinated with employees and offered efficiency reviews.
Collection Supervisor
L-3 Emails, Cpe Errors, FL
August 2003 – Sept 2008
Assisted associates to achieve all goals as per quality requirements.
Supervised worker efficiency and offered reviews.
Prepared and obtained all income goals on every week and monthly basis.
Ensured conformity to all organization guidelines and operations.
Monitored account agreements and shut records for all clients.
Developed organization programs according to efficiency requirements.
Collection Specialist
SAIC, Cpe Errors, FL
May 1998 – This summer 2003
Assisted to track clients through electronic google.
Performed analysis and take care of all payments and contract problems.
Performed discussion with clients to settle all payments.
Monitored records and if required increased it to collection agency.
Ensured regular follow up on all records to make sure quality of all problems.
Education
Bachelor’s Degree in Accounting
Cleary School, Ann Arbor, MI