264 Fieldcrest Road
Bohemia, NY 11716
(111)-949-6922
[email]
Job Purpose To boost my abilities and further my career by filling the position of Selections Administrator in well-established organization.
Highlights of Qualifications:
Remarkable encounter to manage loan and selection activities
Thorough information of selection techniques and regulations
Sound information of company methods and consumer collection
Ability to manage complicated customers
Ability to eliminate all problems efficiently
Huge Microsoft Office applications skills
Profound interaction abilities in both oral and written forms
Solid understanding of FDCPA
Proficient to understand bookkeeping principles
Professional Experience:
Collections Manager
BlueLinx Organization, Bohemia, NY
October 2008 – Present
Administered overdue records and helped needed choices.
Evaluated all selection actions and customized as needed.
Developed and handled effective connections with associates.
Designed effective resource procedure of restoration flow for all due records.
Monitored selection actions according to state and federal rules.
Assisted staff and started changes to selection policies and operations.
Prepared and examined reviews and recommended developments.
Determined performance minimum requirements and handled monitoring of goals.
Collections Supervisor
Winterwood Inc, Bohemia, NY
August 2003 – Sept 2008
Supervised working of contact center associates for selection goals.
Maintained presence records and ready schedule for work.
Coordinated with collections supervisors and developed production goals.
Provided cross-training programs to increase performance of selection procedure.
Ensured maximum level of customer services and performance analytics.
Provided tech support team to associates and settled problems.
Collections Specialist
CDI Organization, Bohemia, NY
May 1998 – This summer 2003
Managed overdue commercial debt and adhere to up with clients.
Performed research to eliminate all payments problems.
Assisted to track all people to new address.
Facilitated in payment procedure though credit and an atm card.
Administered records and conducted adhere to up to eliminate problems.
Education
Bachelor’s Degree in Business
Lehigh University, Bethlehem, PA